This is something we see very frequently. Factory CD players (especially CD changers) have many small motorzied parts, and was most likely built and assembeled as cheaply as possible. This is great for a vehicle manufacturer’s bottom line, but unfortunately it leads to problems down the road. We have seen vehicles only a few years old that have major issues with jammed CDs. Often times people hope that we can “just get the CD out” and then everything will be fine again. Unfortunately the thing that most people don’t understand is that if it happend once, its probably going to happen again. Often times the CD mechanism inside the unit has been permanently damaged.Â
Typically, the most cost effective solution is to replace the factory radio with an aftermarket unit. Doing this is probably cheaper than you think, and you will then have a brand new unit with a warranty. Chances are good that the new aftermarket radio will have more features (aux and USB inputs) and a better amplifier. If we install a new radio for you, we would be more than happy to get the CD out of your old unit at no extra charge. Be aware that the radio itself will most likely not be salvagable.